Shipping policy
Shipping & Delivery
For our Printify greeting cards fulfilled by CatPrint, standard shipping is estimated at 4–7 business days after production.
Delivery times for other ANATERRA products may vary depending on the product, fulfillment provider, shipping destination, and shipping method selected.
Please note that production time and shipping time are separate.
Shipping Costs
Applicable shipping charges are calculated and displayed at checkout before payment.
Shipping rates may vary based on the product, destination, and available delivery options.
Order Tracking
When tracking information is available, customers will receive shipping updates using the contact information provided with their orders.
Shipping Delays
Delivery estimates are not guaranteed. Shipping may be affected by holidays, severe weather, carrier delays, or other circumstances beyond our control.
If we become aware of a significant delay affecting your order, we will make reasonable efforts to provide an update.
Lost or Missing Packages
If your package is delayed, lost, or marked as delivered but cannot be located, please contact us.
We will review the situation and work with the shipping provider to determine an appropriate resolution.
Contact Us
For questions regarding shipping or delivery, please contact:
ANATERRA LLC
Email: info@anaterrahome.com
We appreciate your patience and thank you for supporting ANATERRA.